Privacy Policy

1. Introduction

Welcome to Cicada Music Society ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and password when you create an account.
• Payment Information: When you purchase tickets, payment processing is handled securely by Stripe. We do not store your full credit card details.
• Transaction Information: Details about tickets purchased, event attendance, and order history.
• Communications: Information you provide when contacting us or responding to surveys.

3. How We Use Your Information

We use the information we collect to:

• Process ticket purchases and send confirmation emails
• Manage your account and provide customer support
• Send you updates about events and promotions (with your consent)
• Verify ticket authenticity at event entry
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, processing payments (Stripe), and sending emails.
• Event Venues: Limited information necessary for event entry and verification.
• Legal Requirements: When required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where applicable

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze site traffic, and for authentication purposes. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: